How can we help you?

We are here to answer all your Frequently Asked Questions

How to order ?

Welcome to Oldway International
search for your medicine
Fill out the asking price form
we will contact you
complete payment
Get medicine delivered

How can I pay for my order?

You can pay for your medicine orders by any one of the given ways – Debit/Credit Card, Bank Transfer and Telegraphic Transfer.

When will I receive my order?

For any update on your order such as delivery date and time, you can get in touch with our customer service at +91-9873336444 or email us at with your order details.

Why is my order delayed?

Your order may be delayed due to a number of reasons such as stock unavailability, shortage of staff, higher demand, etc. If you wish to find out the exact reason for the delay, you can get in touch with our customer service at

The medicines I received are damaged. What do I do now?

Don’t worry! Just get in touch with us at with the images of the damaged products and we will ensure that you receive a replacement or a refund for the same.

Whom should I contact if I have any payment related issues?

You can email us at for any issues you face with the payment.